What Our Customers Have to Say About Us

“Just wanted to thank you for moving up my service appointment for no heat from Friday morning to yesterday afternoon, especially since it was such a busy day for you folks. The woman who called to do this had a wonderful presence on the phone. Bill, the repair guy, was friendly, found the problem right away, showed us what it was (clogged trap) and how to prevent it in the future. I really appreciate the top-notch service we received. Thank you and Happy Thanksgiving to all!!”

“Long Energy installed new heating and cooling systems and a new HW heater. They were very meticulous in their installation, always very professional and you could tell how knowledgeable they were in every aspect of the job they were doing…I don’t need to tell you that all three of them are wonderful and dedicated representatives of Long Energy. It was a pleasure working with them. Please pass along, once again, my wife’s and my appreciation for a job very well done to all 3 of them…I took [my friend’s] recommendation and here almost 45 years later I am still with your great company.”

“I have been a Long customer since I moved to the area in 1996. They have always been there, 24/7, 365, when I’ve needed them. The employees are courteous and knowledgeable. Their pricing has always been fair. I highly recommend them!”

“We needed some work done on our furnace and these guys were there on time, finished quickly and the price was more than fair. Great service!”

“Dear folks at Long Energy, thanks you so much for your immediate attention to my problem. On Friday I called in late morning to report a problem I believed I was having with my air conditioning system. In just a couple hours help arrived. He set to work checking out my unit and explained everything he was doing as he went along. He impressed me as being very competent in addition to his being very polite. You are fortunate to have such a nice young man working for you.”

“Best home service, our boiler went out and they were here in less than 1 hour and had my heat back on before the house even got cold, thanks guys!”

“This company knows how to keep customers happy!! They took the time to answer all my questions and heard all my concerns. Thank you!! Everyone should have them as a home heating company!!”

“We have had a 15-year service and installation history with Long Energy. In that time they have done all of our annual gas boiler inspections, cleanings, and parts replacements (expansion tanks, thermostats, etc.), installed a mini-split A/C unit, capped off an unused gas line, done extensive plumbing upgrades, and removed and replaced old original galvanized piping. Every technician who has been at our house has been top notch; every job is done with the greatest professionalism and attention to detail. I have talked with many other homeowners in my neighborhood about their HVAC experiences and have always pointed them to Long Energy. With so much mediocrity in service industries these days, it is comforting to know that in every way, Long Energy sticks to the basics: do the job right and customers will come back again and again.”

“I’d like to thank Abel for the wonderful job he did during my last service call. I appreciate his excellent work and cleanliness; he cleaned everything including his workspace around the furnace.”

“Great service contracts, highly recommend. Always on time delivery for our fuel oil and delivered with a smile!”

“I have used Long for fuel and service for years and could not imagine a better partner. Their technicians are extremely knowledgeable and responsive. A+ all the way!”

“I would like just to thank Jason and Joe for the excellent job they did on the installation of my new Generac generator. Very professional and neat and have a great knowledge of the product they are dealing with too.”

“I wanted to compliment your company and your staff for the service received. The technician who arrived at my home was very professional and patient with all of my questions and he exceeded my expectations. With the fair pricing on both service and fuel, their slogan “Where Service Counts” encompasses the value they have for their customers. Thank you!”

“Excellent service, been with Long for years, always on time and great prices for fuel oil.”

“Highly recommended and THANK YOU for saving the day. One phone call and had a great conversation with Roger, VP at Long Energy, who had me set up for delivery in a few hours and installed remote monitoring. AWESOME SERVICE on the eve of a big snow/ice storm. HIGHLY RECOMMENDED, especially if you support local businesses!!”